LEGAL NOTICES

LEGAL NOTICES

Personal data

The hotel, as the data controller, collects and processes personal data for the purposes of managing reservations and guests, for billing and payment purposes and for carrying out its commercial actions and satisfaction surveys. The data is intended for the hotel and its service providers. You have the right to access, rectify and delete personal data concerning you and you may oppose the processing of your data. To exercise these rights, simply write to the hotel at the following address

Hotel Chateau Frontenac
54 rue Pierre Charron
75008 Paris, France
Email: hotel@hfrontenac.com
https://www.hfrontenac.com/

For more information, please read the hotel's privacy policy. (CNIL declaration n°1372618)

Webmaster/Creation Website: MMCréation

URL : www.mmcreation.com
Company: MMCréation
Legal form: Limited liability company (SARL)
HEAD OFFICE: 32 avenue de Wagram - 75008 Paris
SIRET : 339 237 992 00047
SHARE CAPITAL: €38,112.00
RCS : 339 237 992 R.C.S. PARIS
Intra-community VAT: FR 76 339 237 992
APE code : 6312Z
Email : info@mmcreation.com



Hosting and Publication: OVH

URL : www.ovh.com
Company: OVH
Legal form: Société par actions simplifiés (SAS)
HEAD OFFICE: 2 rue Kellermann - 59100 Roubaix - France
SIRET: 424 761 419 00045


CAPITAL: €10,069,020
RCS : Lille Métropole 424 761 419
Intracommunity VAT: FR 22 424 761 419
APE code: 6311Z
Tel : +33 9 72 10 10 07
Email : cil@ovh.net



Opposition to telephone canvassing 

In accordance with article L223-1 of the French Consumer Code, consumers who do not wish to be the subject of commercial prospecting by telephone can register free of charge on a telephone prospecting opposition list. This list is accessible via the following link: Bloctel - Consumer area or on the website www.bloctel.gouv.fr.



Withdrawal

In accordance with Article L221-28 of the Consumer Code, the Customer does not have the right of withdrawal provided for in Article L221-18 of the Consumer Code, given the nature of the services provided. The contract is therefore definitively concluded as soon as the Client makes the reservation in accordance with the terms and conditions specified in these General Terms of Sale.



Amicable settlement of disputes and consumer mediation:

The Customer is informed by the Hotel of the possibility of resorting, in the event of a dispute relating to the General Terms and Conditions of Sale, to a conventional mediation procedure or any other alternative dispute resolution method, under the conditions provided for in Title 1 of Book VI of the Consumer Code.

After having referred the matter to the Hotel in an attempt to resolve the dispute amicably, and in the event of a negative response or the absence of a response within sixty (60) days from the date of referral, the Customer may refer the matter to the Mediator proposed by the Hotel, i.e. AME Conso. Referral to the Mediation officer may be made within twelve (12) months of the first complaint.

The Mediation officer may be contacted : * by internet via the website www.mediationconso-ame.com
* or by post, by sending the request with supporting documents to AME Conso 197 boulevard Saint-Germain 75007 Paris.



Index

The gender equality index of SA FRONTENAC as of 17 January 2023 is 96 points out of 100.

This score reflects our commitment to professional equality between women and men.

Aware of the importance of professional diversity as a factor of collective enrichment, social balance and economic efficiency, we have been intending for several years to guarantee equal opportunities and treatment of employees regardless of their gender.

Professional equality between men and women from the moment they are hired and at all stages of their professional lives is a major challenge for the development of the individual within our organisation.