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Justine Carpentier
Communication & Marketing Manager

+ 33 (0)1 56 69 69 18


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8.5/10 Sur un total de 571 avis collectés
31/03/2023 Fiona 10/10
The staff are polite and courteous and the hotel is charming in every way. A stunning property located in the best area with numerous shops and cafes.
31/03/2023 Wendy 8/10
The concierge team are truly wonderful and made our stay - thank you. We loved our room - a larger bed would ensure i booked this room again ! Breakfast was fine - the fruit selection wasn’t great but bread etc was delicious. Overall a great stay and hopefully we will be back.
29/03/2023 Siham 10/10
Everything was an amazing we enjoyed our staycation thank chateau
29/03/2023 NK 10/10
Had a fantastic stay at Frontenac in a great location.
27/03/2023 Raffaela 8/10
Qualche distrazione per il rifacimento della camera.
17/03/2023 Rafael 8/10
Una estancia muy agradable y muy buena situación en Paris
08/03/2023 WING TSAM 8/10
The staffs can be more helpful . Breakfast can improve.
06/03/2023 Katerina 10/10
We had a very pleasant stay! The junior suite was amazing with a very nice balcony view. Overall very clean and comfortable.
18/02/2023 BERNARD B. 10/10
Excellent location, breakfast until 2:00 pm, as a couple we had a twin beds instead of one king bed which wasn’t comfortable.
15/02/2023 Souad 10/10
Très bonne accueil, equipe très efficace et gentille
09/02/2023 Angela Villegas 8/10
Lovely location and hotel. Service warmth and welcomeness can be improved, service was ok overall.
18/01/2023 JE 9/10
Great location for shopping, clean and comfortable rooms and friendly staff.
28/12/2022 Angus 9/10
Great position, friendly helpful service, junior suite was excellent
25/12/2022 Joanna 10/10
The renovated rooms were lovely. Location First Clasd.
05/12/2022 Tam 9/10
Good location and have a memorable honeymoon with the hotel. Thank you
12/11/2022 Marina 9/10
Très bon séjour rapport qualité prix bel emplacement
08/11/2022 Emanuela alcalay 8/10
Posizione e coazione top vincente la scelta di lasciare la colazione fino le 14. Camera deluxe spaziosa e comoda unica cosa che cambierei è la moquette. Letto comodissimo.
03/11/2022 Jezrael 3/10
I like the reception, especially Leo and the other guy who helped me. The room is very small, someone entered my room and turn off my aircon. Balcony is dirty
02/11/2022 Amy 9/10
Room 317 was above the kitchen? Clog walking back and forth and tables slid across wood floor. Just a noisy worker very early morning. But a beautiful stay and will come back.
25/10/2022 Thomas 9/10
I did not have breakfast at the hotel so I have nothing to say about it
17/10/2022 MARIE CLAUDE 10/10
Merci beaucoup nous avons apprÉciÉ notre chambre et l'accueil courtois et dÉvouÉ.
11/10/2022 Sairus 10/10
Had an excellent stay, received attentive service at a very convenient and safe location in Paris. Thank you
05/10/2022 Patricia 10/10
Thank you for making our stay lovely and relaxing.
30/09/2022 Klem 10/10
I’ve been many times in Paris in many 5 star hotels, this one is 4 star hotel but it can compare with the 5 star hotel. Staff is great, rooms are spacious, location is good, everything was perfect there.
29/09/2022 James 6/10
Check was late, even though requested early check-in, and had confirmed check delayed once we did show up...ended up being able to check in 30 mins LATE, even though we were travelling with a baby and had reserved a suite.
31/08/2022 Shakeel 10/10
Everything about this hotel is great. Location, room size and cleanliness.
30/08/2022 Dora 8/10
Very good. Excellent location. I will recommend to my friends.
22/08/2022 Claudio Enrique 10/10
Estoy sumamente conforme con la atención recibida por todo el personal, especialmente quienes nos atendieron en el desayuno.
18/08/2022 Luis carlos jose 10/10
Muy lindo el hotel, ambiente agradable, desayuno exelente, atención muy cordial, muy bueno el restaurant.
12/08/2022 Bluesky 10/10
Eine kleine Kaffeemaschine hätte ich erwartet. Vermisst haben wir einen Sonnenschutz, den man zumindest morgens benötigt, im Zimmer mit Eifelturmblick.
10/08/2022 Ionela 10/10
Nice place , nice people , i like everithing in this hotel
09/08/2022 Rasha 8/10
Perfectly located and a lovely stay. I would stay here again. Highly recommended. Accessible by a lovely walk to everything central from shopping to eateries.
05/08/2022 LS 8/10
Perfect location in the heart of Paris would suggest to others
30/07/2022 Edy Jusuf 9/10
Friendly and helpfull staf, clean room with a balcony. Rich breakfast
24/07/2022 Ronit 10/10
A lovely hotel, above and beyond our expectations, excellent cleanliness, spacious rooms, excellent air conditioning. We had a great time
17/07/2022 Ken 7/10
Property was in a great location, rooms were nice. Service staff were friendly but concierge and front desk, while efficient, were not very friendly. We had spent 9 weeks in europe and had very friendly people in Germany, Hungary and the most of France so unfortunately the lack of friendliness stood out
05/07/2022 HR 9/10
Lovely hotel with an amazing location and room view
20/06/2022 Elizabeth 10/10
A wonderful stay. The staff was lovely and the room was great
13/06/2022 ENRIQUE 10/10
El edificio, su arquitectura, interiores, y localización perfectas, todos los detalles muy bien cuidados, el petit-déjeuner muy completo, pero lo mejor es la atención del personal, que te hacen sentir como en casa.
12/06/2022 Hans 9/10
Très bon hôtel et placement de top. Chambre en peu bruyant. Staff très accueillant et sympathique.
10/06/2022 Michael 8/10
Alles war rundum sehr gut, Der Service beim Frühstück ist besonders positiv hervorzuheben
06/06/2022 David 9/10
Good central Location for all main attractions, staff very courteous and accommodating.
31/05/2022 Richard 10/10
C’était très bien et super bien situé. Je le recommande
29/05/2022 Olga 7/10
I love staying in this hotel. but this time my room was super small. I would like to stay in bigger room which they have. Otherwise everything was good
29/05/2022 Tonio 10/10
Parfait emplacement, magnifique lieu et personnel au top
28/05/2022 Faouzi 9/10
Emplacement très intéressant le personnel aux petits soins on trouve toutes les commodités hôtel à recommander assurément
14/05/2022 Carey 7/10
The breakfast could have more variety and the food wasn't warm in some cases. There were people around us that keeps slamping their door every-time they went out and the people above us were very noisy.
11/05/2022 Ghazal ali 9/10
La chambre 314 ne doit pas être qualifiée comme deluxe
26/04/2022 Traveler 9/10
Wonderful concierge. Great front desk and housekeeping. More options for breakfast would be great. Bar closed way too early.
25/04/2022 Ulrich 8/10
Nice and calm Hotel with friendly and efficient staff
20/04/2022 Karina 7/10
Amazing location! Room is small- breakfast is very poor. Not worth to pay extra money for few croissants, coffee and OJ. I think for the price they charge you can get à better hotel.
18/04/2022 Sylvia 10/10
Very nice hotel with crew that make you feel welcome and make your stay enjoyable and memorable
16/04/2022 Andrew 10/10
We loved our stay at the hotel. It was very clean, spacious and beds were comfortable. Location was great and i would definitely stay here again.
09/04/2022 ABRAHAM 9/10
Best location in Paris , Amazing staff who make you feel at home
31/03/2022 BRUNO 9/10
Great value for money hotel, excellent location, very comfortable room.
30/03/2022 Youssef Moutawakil El oudghiri 9/10
Mon hôtel préféré à Paris au niveau de qualité et emplacement je suis satisfait
12/03/2022 Sami 8/10
I received my room with a delay.try to prepare rooms to be ready at the time of
28/02/2022 Harutyun varujan 10/10
Everything was perfect.Greatfull moment .Thank you
23/02/2022 YJ 10/10
Very very excellent! I will definitely be coming back here for my next Paris trip! Merci Beaucoup
21/02/2022 Zoubida 7/10
Le 1 er contact avec le personnel de l’hôtel est très désagréable pour le touriste qui vient d’arriver à Paris . Ce n’est pas digne d’un 4 étoiles dans le secteur des champs Élysée.
06/02/2022 Siti Suriani 10/10
I love everything from location to the rooms and friendly service.
18/01/2022 Darricca 10/10
Very happy with the staff and location!! Perfect!!
03/01/2022 Hamad 10/10
It was an enjoyable stay It was an enjoyable stay and this was not my first but second experience
27/12/2021 Murat 8/10
In the heart of Paris, easy to access and quiet clean hotel
25/12/2021 IMAD 8/10
Everything was perfect. Concierge and reception staff were very helpful. My only complaint is on one of the bartenders in the lounge was very rude, did not attend well to us, preferred to have a drink with some guests and delayed our orders on purpose. At one point she refused to communicate in English with me. As for everything else it was perfect.
14/12/2021 George 7/10
Excellent service. Very Friendly, professional and Clean hotel
16/11/2021 Selma 10/10
We loved the hotel we had a great time, Balcony overlooking Paris was awesome I'll come again
09/11/2021 Ali Al Hajj 9/10
Excellent property and very convenient location, and very helpful staff. Overall, I had a great experience.
08/11/2021 Einav 8/10
Thanks for your service... It was a pleasure staying at your hotel
04/11/2021 Silvano Gatto 9/10
The hotel is well kept, personal always at your disposal, breakfast good, fantastic position
22/10/2021 Sabah Aldawood 10/10
It was a great stay, I always choose this place when I visit Paris
18/10/2021 DoloresJimenez 10/10
Pour moi c’est le meilleur hotel concertante relation prix / calite
12/10/2021 Rami baker 10/10
Very clean Hotel , excellent location and good value for money .
11/10/2021 Laura 7/10
It was totally unacceptable that we had to wait for 15 minutes, then 30 and afterwards 40 more minutes to have our room ready when we arrived at 15Pm.
05/10/2021 Tatyana 8/10
Perfect location - easy access; major landmarks on walking distance; clean and spacious room
05/10/2021 Dom 6/10
Nous regrettons de ne pas avoir eu le changement de chambre souhaite de privilège en de luxe
31/08/2021 Paulo 8/10
Excelent service, very well located, breakfast delicious
26/08/2021 Sabah Aldawood 9/10
كل شئ جميل ،فقط لاتوجد محطات تلفزيون مثل العربية او الحدث اوmbc
16/08/2021 Martin 10/10
Stayed here with my daughter for the weekend. We loved the location, less than a 5minute walk to the Champs Elysees. The rooms were clean. The staff is very helpful and kind.
16/08/2021 Alain Yazbeck 8/10
It's my favourate hotel in Paris , so close to the Champs and too practical to move from /to any place in the city . Cosy , lovely staff and convenient if your are staying for Business , family or couple ....
15/08/2021 Nathalie 9/10
Tout est très bien. C’est propre et le personnel est très agréable
13/08/2021 Kouider Ali 10/10
I really liked your hotel, i am very satisfied with my stay, i decided after discovering your hotel to come back here every time i visit paris! friendly staff! a big thank you to them !!!
09/08/2021 Jodi 8/10
Breakfast was expensive and location was good but not close to moniments
07/08/2021 Ahmed 10/10
Very happy with my stay it was a great and pleasant stay
05/08/2021 SAADEDDINE ITANI 9/10
Emplacement parfait,prix raisonnable,employés professionnels.
29/06/2021 Alla 10/10
Very friendly staff, great location, very clean! Perfect for a stay with family or friends!
14/06/2021 Nada 10/10
The overall stay was very pleasant, firstly the location was epic and the cleanness of the hotel was so good!
26/05/2021 Hassan 8/10
Good value for money, excellent location, professional and friendly team.
10/10/2020 Stephane 8/10
Chambre charmante et spacieuse ... Très agréable et tout le confort souhaité Tous petits points négatifs : télécommande de la TV fonctionnant mal, pression de l'eau chaude faible ; mais encore une fois rien de catastrophique
02/03/2020 Karen 10/10
Excellent hotel in great central location. We really enjoyed our stay.
28/02/2020 Donald 10/10
I brought my son to Paris for a family vacation. It was our first time visiting your amazing city. From the moment we arrived your staff were awesome! We had the trip of a lifetime and staying at your hotel was one of the best choices we made. Your team were graceful, always pleasant and the room we had was beautiful. I will only stay with you the next time we visit. Truley a special trip. Thank you.
24/02/2020 Nelly 10/10
Séjour très agréable et hôtel très calme qui nous a permis de bien dormir !
23/02/2020 Amanda 5/10
The hotel was very disappointing due to our first impression at the front desk upon checkin. The clerk was very rude which deterred us from engaging in any services at the hotel. The hotel itself was beautiful and tastefully decorated.
17/02/2020 Terrence 10/10
The concierge was extremely helpful and made the trip seamless with booking reservations and answering general questions.
11/02/2020 Ahmet Kemal Ozatalay 9/10
Very friendly perfectly located with nice rooms. We'll for sure come back.
10/02/2020 ENZO 8/10
Magnifique hôtel, parfaitement situé, tout à fait en accord avec nos attentes. seule remarque: les bruits d'aspirateur le dimanche matin trop tôt. mais quand je reviendrai à Paris je souhaite revenir dans cet établissement
24/01/2020 Elie Hourani 10/10
One of the best hotels in the area. Excellent staff. Good location. Friendly atmosphere
17/01/2020 Ana 7/10
Un hotel agradable en un sitio fantastico. La carta del 47 muy corta. Los extractores de los baños bastantes ruidosos y he echado en falta tv por satelite.. el internet muy poco potente
14/01/2020 MUSTAFA MURAT 9/10
Thank you very much for your hospitality.Friendly staff,clean room ,excellent breakfast.We spend four good days.,
13/01/2020 Jean-Pierre 9/10
Very helpful and friendly staff, perfect location for visiting city center, Parkings in the vicinity of the Hotel. Clean rooms with all comfort.




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